Enterprise Engagement Manager

ELEKS is looking for an efficient and skilled Enterprise Engagement Manager in Ukraine to join our team to manage presales, Government tenders, and complex RFPs.

As an Enterprise Engagement Manager, you will lead the bid process, from opportunity identification to proposal submission, including submission of government tenders. This includes ensuring the timely submission of high-quality proposals that meet the client’s requirements, managing the bid budget and resources effectively, and establishing compliance with all RPF requirements and guidelines. The Enterprise Engagement Manager will also uphold an understanding of market trends and competitor activity to inform bid strategy.

MAIN REQUIREMENTS

• 3+ years of experience as an Engagement Manager, Proposal Manager, or a similar role
• Experience managing bids for complex projects or large-scale contracts, including government domain
• Knowledge of US, UK, and EU government procurement processes and regulations
• Demonstrated success in winning bids through effective proposal management
• Strong understanding of the bid lifecycle, proposal writing, development, and contract negotiation
• Well-acquainted with the US, UK, and EU markets, contract laws, and regulations
• Proficiency in using bid management software and MS Office
• Ability to implement budgetary and cost-control measures with solid negotiation and persuasive skills
• Attention to detail and high accuracy in bid preparation and review
• Familiarity with government procurement processes and industry-specific bid requirements (if applicable)
• Ability to collaborate with cross-functional teams and influence stakeholders at various levels
• Proficiency level in English (writing/speaking)

SKILLS AND ABILITIES

• Outstanding soft skills, communication/presentation, and leadership skills
• Self-improvement potential, self-education, and fast-learning abilities
• Conflict resolution and problem-solving skills
• Strong analytical and creative thinking, problem-solving, and decision-making skills
• Able to handle a stressful, highly pressured job with clients and internal stakeholders
• Able to multitask and be involved in 5+ presales projects simultaneously

EDUCATION

• Master’s degree in Business, Computer Science, or similar
• PMP, APMP or related certification would be an asset
• Business education (e.g., MBA)

KEY DUTIES AND RESPONSIBILITIES

• Manage relationships with the client’s stakeholders throughout the presales project duration as the main point of contact between the client and company in the presales stage
• Manage stakeholders on the client’s side and their expectations, and clearly define the stakeholder map ELEKS works with on the client side
• Obtain a detailed understanding of client business cases and business needs, research and learn client business domain potential industry standards
• Investigate clients’ profiles, internal organizational structures, stakeholders, processes, corporate cultures, and other data to improve cooperation and collaboration
• Mobilize the presales team, finding the optimal approach to the potential project proposition: consulting, discovery, formal proposal, etc., and the business model: fixed price, dedicated team, T&M etc.
• Be able to address any RFI/RFP questions the client shares within the vendor selection process. Be aware of ELEKS’ financial information, legal entities, and information that can or cannot be disclosed to the client
• Lead the presales team and prepared/facilitated the preparation of high-quality proposals based on client needs/company capabilities, providing a response to RFP addressing vendor selection criteria set by the client
• Capture, evaluate, and address risks related to the engagement process, overall future cooperation with clients, and project-related risks
• Manage discovery projects, audit projects for enterprise client accounts, act as PM for these projects, and bear responsibility for project deliverables and outputs
• Initiate, organize, and document outputs or Retrospective/Lessons Learned for won and lost opportunities for analysis and future process improvement
• Contribute to defining best practices for the engagement process for enterprise client accounts
• Work closely with ELEKS business development representatives to support them in the presales process and convert a lead into a project in delivery
• Follow the ELEKS sales process and all formal procedures related to the presales process
• Ensure process transparency for ELEKS stakeholders during the presales process – particularly, Financial Department, Legal Department, and Delivery

• Above average compensation
• Close cooperation with a customer
• Challenging tasks
• Competence development
• Team of professionals
• Dynamic environment with a low level of bureaucracy

ELEKS is a custom software development company. We deliver value to our clients, thanks to our expertise and experience gained from working as a software innovation partner since 1991.

Our 2000+ professionals located in the Delivery Centers across Eastern Europe and sales offices in Europe and North America, provide our clients with a full range of software engineering services. These include product development, QA, R&D, design, technology consulting and dedicated teams.