BS Social Media / Community Manager

SoftServe Business Systems was founded in 2003. We aim high; our mission is to lead the digital revolution in the FMCG industry. It means delivering the best products & services possible that empower businesses to grow and improve efficiency.

We are a product company, and this affects our day-to-day activities. Our team is highly involved in the clients needs, we value business expertise, and we take every step with extra carefulness. Among our clients are businesses like AB InBev, Unilever, JDE, PepsiCo, Henkel, and others.

Currently, we are working on a game-changing NFT gaming ecosystem.

• Hands-on experience in managing social media platforms, developing digital marketing strategies, and overseeing social media channels for brands or organizations
• Familiarity with gaming industry trends and terminologies, preferably NFT
• Creative thinking with a consumer-centric approach to content and visual design
• Proficiency in social media management tools and analytics platforms (e.g., Sprout Social, HubSpot)
• Strong organizational and communication skills with meticulous attention to detail
• Upper-intermediate or higher level of English for effective day-to-day communication with the team and management
• Capable of communicating in Spanish or Portuguese to work and engage diverse markets like Argentina and Brazil (will be a plus)

• Brainstorm and develop content ideas aligned with the brand identity and marketing objectives, utilizing Content Buckets for fresh concepts
• Create and curate content calendars for various platforms, ensuring resonance with the audience, including but not limited to Instagram, Facebook, Reddit, Discord, Twitter, YouTube, and TikTok
• Schedule and publish posts, adapting content to platform specifications. Monitor metrics, analyze data, and optimize the social media strategy. Identify influencers and communities for potential partnerships
• Interact across channels to build brand loyalty and respond to inquiries. Brainstorm engaging events to grow the player base
• Research emerging trends and competitor strategies in social media. Maintain brand voice and tone consistency across all channels