Operations Officer (MHPSS)

Position Title : Operations Officer (MHPSS)
Duty Station : Dnipro, Ukraine

Classification : Professional Staff, Grade P3
Type of Appointment : Fixed term, one year with possibility of extension
Estimated Start Date : As soon as possible

Closing Date : 02 July 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the
benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and
inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female
candidates as well as applications from the non-represented member countries of IOM. For all
IOM vacancies, applications from qualified and eligible first-tier candidates are considered
before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:
Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo
(the); Cook Islands; Fiji; Guinea-Bissau; Holy See; Iceland; Kiribati;
Lao Peoples Democratic Republic (the); Madagascar; Marshall Islands;
Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and
Nevis; Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The
Bahamas; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the
Senior Programme Officer (MHPSS), the Operations Officer (Mental Health and Psychosocial
Support (MHPSS)) will be responsible for managing and overseeing the implementation of the
International Organization for Migration (IOM) Mental Health and Psychosocial Support
(MHPSS) programme activities in Ukraine.

Core Functions / Responsibilities:

1. Oversee the implementation of MHPSS programme activities in Ukraine in line with the
Inter-Agency Standing Committee (IASC) Guidelines on MHPSS and relevant derivative
products and relevant IOM rules and procedures, including the IOM manual on

Community-Based MHPSS in emergency and displacement.

2. Support IOM MHPSS efforts in localization through overseeing IOM’s MHPSS implementing
partner project operations, including application processes, onboarding and project supervision
during implementation. Manage MHPSS implementing partner projects in the East of Ukraine,
while overseeing partnerships in other locations on a needs basis. Represent IOM in
implementing partner-related working groups and meetings.

3. Administratively supervise IOM’s emotional support hotline operations and ensure appropriate
workflow, supervision and publicity. Ensure overall supervision of the 25+ hotline personnel.

4. Represent IOM in the National and sub-national Mental Health Technical Working Groups
and other technical coordination platforms and ensure IOM’s representation in other technical
MHPSS sub-working groups at national, regional and local level.

5. Substantively support the operational planning, design, oversight and implementation of
projects under other units (Migration, Sustainable Development and Livelihoods, Transition and
Recovery, etc) in the Ukraine country office.

6. Serve as focal point and oversee the durable solutions portfolio of the MHPSS programme,
including for MHPSS and Livelihoods integration projects, and develop programme and funding
proposals, overseeing countrywide project implementation and ensuring the timely rollout of
activities.

7. Oversee information management, reporting and project management support to the MHPSS
programme in collaboration with the relevant units of IOM mission.

8. Prepare weekly, monthly and periodic reports on IOM MHPSS activities in line with the
mission reporting guidelines and ensure programme activities overviews, donor updates,
reporting to regional and headquarters officers are done in a timely manner in collaboration with
the project support unit.

9. Provide project management backstopping and support to the implementation of capacity
building activities, mobile teams and implementing partners of the MHPSS programme. Ensure
proper documentation, including regular reporting, to the donor as required in the donor
agreements.

10. Ensure the integration and consideration of cross-cutting issues such as gender, children,
disability and other vulnerable groups in the programme.

11. Establish and maintain strong working relationships with local authorities under the
coordination of the IOM Area Manager and relevant Head of Office.

12. Ensure Prevention of Sexual Exploitation and Abuse (PSEA) policies and guidelines are met
by the MHPSS programme across Ukraine as PSEA focal point for the programme.

13. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Psychology (Clinical and Counselling), Social Work, Anthropology from an

accredited academic institution with five years of relevant professional experience; or,

• University degree in the above fields with seven years of relevant professional experience.
• Professional clinical accreditation with a recognized psychological or mental health association

society is a distinctive advantage.

Experience

• Familiarity or previous work experience in the region is required.
• Experience in managing, implementing and coordinating psychosocial support programmes in

emergency situations (required).

• Experience in providing project management support in an emergency (required).
• Experience working in integrated MHPSS programming, including livelihoods and durable

solutions (required).

• Experience in working with and managing implementing partnerships (desired).
• Experience in representing MHPSS programming and working in a coordination function

(desired).

• Experience in remote hotline management (desired).
• Experience in a complex humanitarian emergency or post-conflict environment (desired).
• Participation to IOM corporate Academic programs in Psychosocial Interventions in

Emergency and Displacement or similar will be considered an asset.

• Knowledge and experience in facilitating training and developing curricula in MHPSS.

Skills

• Knowledge of project management cycle and experience in coordinating and implementing

projects.

• Proven communication skills and the ability to work in multicultural environments, showing

cultural sensitivity and understanding.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be
fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of
Ukrainian or Russian and/or another official UN language (Arabic, Chinese, French, and
Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.

Notes

1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database
(https://whed.net/home.php).

Required Competencies:

Values - all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural

differences. Encourages diversity and inclusion.

• Integrity and transparency: Maintains high ethical standards and acts in a manner

consistent with organizational principles/rules and standards of conduct.

• Professionalism: Demonstrates ability to work in a composed, competent and committed

manner and exercises careful judgment in meeting day-to-day challenges.

• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly

treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve

shared goals and optimize results.

• Delivering results: Produces and delivers quality results in a service-oriented and timely

manner. Is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and

innovate.

• Accountability: Takes ownership for achieving the Organization’s priorities and assumes

responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains

complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the

ability to carry out the Organization’s vision. Assists others to realize and develop their
leadership and professional potential.

• Empowering others: Creates an enabling environment where staff can contribute their best

and develop their potential.

• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and

communicates a clear strategic direction.

• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p
df

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.

This selection process may be used to staff similar positions in various duty stations.
Recommended candidates endorsed by the Appointments and Postings Board will remain
eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in
the Professional Category of staff members. For this staff category, candidates who are
nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment,
accreditation, any residency or visa requirements, and background verification and security
clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be
required for individuals hired on or after 15 November 2021. This will be verified as part of the
medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No
late applications will be accepted.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment

system, by 02 July 2024 at the latest, referring to this advertisement.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment
system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to: www.iom.int/recruitment

Posting period:

From 19.06.2024 to 02.07.2024

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview,
processing, training or other fee). IOM does not request any information related to bank
accounts.

Requisition: VN 2024 365 Operations Officer (MHPSS) (P3) Dnipro, Ukraine (58943877) Released
Posting: Posting NC58943878 (58943878) Released