Sales Assistant & CRM Manager

Ukraine

Hybrid

Office

Sales Assistant & CRM Manager

We are looking for a proactive and detail-oriented individual to take on the dual role of Sales Assistant and CRM Manager. The ideal candidate will possess excellent organisational skills, strong communication abilities, and a deep understanding of Pipedrive CRM software. This position will play a crucial role in supporting our sales team, ensuring smooth operations, and maintaining accurate records within our CRM system.

Requirements:

• Proven experience in a sales support or administrative role for at least 1 year.
• Upper Intermediate or higher English level (writing and verbal).
• Proficiency in Pipedrive CRM software is essential.
• Strong organizational and multitasking abilities, with excellent attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Analytical mindset with the ability to generate insights from CRM data.
• Experience in training and supporting team members on CRM usage is preferred.

Responsibilities:

• Assist the sales team in managing leads/client communications, including responding to inquiries, scheduling appointments, following up on warm leads, and leading sales calls if needed.
• Help sales managers before their calls/meetings with leads and prepare some research that will be useful during communication with the client.
• Organize additional materials for the sales manager if needed (presentation, case studies, articles, etc.)
• Maintain and update customer information in Pipedrive CRM, ensuring data accuracy and completeness
• Provide training and support to team members on Pipedrive CRM usage and best practices.
• Generate insights and reports from CRM data (by team requests) to inform sales strategies and decision-making.
• Monitor and optimize CRM workflows to improve efficiency and productivity.
• Stay up-to-date with Pipedrive CRM updates and developments, implementing new features as appropriate.

What we offer:

• Annual paid vacation of 18 working days.
• Extra vacation days for long-lasting cooperation.
• Annual paid illness of 10 days.
• Maternity/Paternity leave.
• The opportunity for sabbatical leave.
• Marriage and Parenthood Package.
• Compensation for sports activities (up to 6000 UAH\year).
• 50 % cost compensation for attending courses for self-development.
• Corporate doctor.
• Internal education(corporate library, Udemy courses).
• Career development plan.
• English and Spanish classes.
• Paying taxes and managing PE (Private Entrepreneur).
• Technical equipment.
• Internal Referral program.
• Opportunity to take part in company volunteering activities.
• Technical community events.

If you believe you are a suitable candidate for this position, please attach your updated resume using the provided link.
Our recruitment team will review your profile, and if it aligns with our current job openings, we will contact you shortly. If you don’t receive a reply from us within 5 business days, it means we have decided to move forward with other candidates.
Thank you for understanding.

Anastasiia Shepelevych Recruiter