Information Management Officer

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the worlds largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If youre a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

JOB OVERVIEW

Supervise the tracking of disaggregated information on client numbers and indicators over time from data received from program teams; follow-up as needed to ensure data is accurate and complete.
Ensure timely and accurate entry of the data into the relevant databases and reporting platforms.
Generate regular reports and other data analysis/visualization using IRC developed forms/database
Generate reports on a weekly, monthly and quarterly basis (Statistical & Graphical) only using non-identifiable information.
Modify existing data tracking sheets and databases according to requirements as led by the Cash and Basic NeedsManagers and Coordinator.
Maintain CommCare, RedRose and other databases and conduct trainings and orientations on the use of the system. Timely update and adjustment of existing data collection tools, according to local context.
Provide ongoing support to the Cash and Basic Needs staff data collection and use of data collecting forms in the field.
Process client data and payments in IRC’s external payment platform RedRose: data cleaning, deduplication, payment groups etc.
Act as the focal point for follow-up with Cash and Basic Needs staff where needed.
Work with client feedback team to responses of client feedback
Perform other duties, as needed or requested by the supervisors.

Support the Cash and Basic Needs Managers to develop and implement regular monitoring and evaluation activities for the Cash and Basic Needs program.
Ensure quality information management including client count in coordination with the Cash and Basic Needscoordinator and the information management team.
Support the timely information sharing regarding challenges and needs at the field level

Experience in humanitarian programs will be an additional advantage
Experience developing and managing databases and conducting statistical analysis and reporting
Knowledge of and experience with Commcare, RedRose or similar data collection tools (Kobo Toolbox)
Good skills and experience reporting using Excel and extracting information from the master database and running reports

Demonstrated Skills and Competencies:
Demonstrated capacity for working effectively in a diverse and multi-disciplinary team environment
Advanced knowledge and skills in Microsoft Excel, including creating tables and forms, data analysis, using pivot tables, and charting/visualizing data in dashboard format.
Strong attention to detail and excellent data entry skills
Excellent communication and presentation skills
Demonstrated understanding of and ability to maintain confidentiality and respect for clients/beneficiaries
High degree of flexibility and strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
Computer literate, including Microsoft Word and Excel
Positive and professional attitude, including ability to lead and work well in a team setting

Language:
Fluent in Ukrainian and good in English.

REPORTING STRUCTURE AND TEAM COLLABORATION

Internal cooperation of IRC with: Cash and Basic Needs Coordinator, Cash and Basic Needs Manager, Senior Cash and Basic Needs Officer, Monitoring and Evaluation Manager, MEAL Manager. Support the timely information sharing regarding challenges and needs at the field level.
WORK ENVIRONMENT AND OTHER RELEVANT INFORMATION

These are some examples of other relevant information to include, but is not an exhaustive list. Include the points that are relevant for your position or add more.
This role requires full-time work in the office
Applicants must have a home or alternate workspace they can effectively complete their work from during regularly scheduled work hours.
Exempt from overtime
Work in the matrix organization
Fast pace of working, multitasking and stressful work
The organization cares about staff and provides flexible working options (start early-finish early, start later-finish later, remote work)
Staff can ask for accommodation of a workplace. Specific requests can be discussed with HR.

IRC employees are eligible to the following benefits:

Competitive salary
Purposeful job and development opportunities
English classes and unlimited online training courses

Medical insurance for staff and family members

Free psychological support to employees and their family members
30 calendar days of annual vacation with flexibility beyond the legally set minimum requirements
Up to 10 days of paid medical leave

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.