Digital Marketing Specialist

Helpware is a technology-driven American company with offices in the USA, Poland, Germany, Albania, Georgia, Ukraine, Mexico, Philippines, and Uganda, providing Customer Experience & Operational Support services for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding solutions to our partners by leveraging our empowered teams, innovative solutions, and technologies.

We are growing and have an open position of a Digital Marketing Specialist for Automotive Business in the USA and Canada.

Responsibilities:

• Partner with Performance Managers on client end to ensure successful setup and the go-live of new clients onto the clients proprietary advertising products.
• Review and effectively close client cases within Salesforce CRM system
• Provide basic activity reporting to performance managers based on account needs and regular activity.
• Other related tasks assigned by managers of the Clients and/or Helpware.

Skills and Qualifications

• Strong written English communication skills (Upper-Intermediate level)
• Analytical mindset is vital
• Data input and workload tracking experience using Google Sheets
• Fast-paced and detail-oriented - you will manage a queue of important client requests with a quick turnaround time expectation
• Experience working with CRM systems will be a plus.
• Experience using Facebooks advertising, Campaign Manager (DoubleClick), and/or Google Ads will be a plus
• Google Tag Manager & Google Analytics basic skills will be a plus

We offer:

• Competitive compensation linked to UAH/USD rate;
• Medical insurance after the trial period;
• English classes;
• Schedule 2 pm-11 pm
• Corporate training and parties.

Please note! Only those qualifications and experience that match our requirements will be reached out to.

If you have the qualifications needed and ready to maintain the required duties daily, please apply!

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