Load Coverage Specialist

About us:

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Logistics Coordinator for one of our clients.

Key Responsibilities:

• Outbound Calls: Conduct high-volume outbound calls to carriers nationwide to secure capacity for freight transportation.
• Inbound Calls: Handle incoming calls from carriers interested in hauling freight for Arrive and provide them with necessary information.
• Capacity Management: Sell shipments over the phone to carriers who meet the companys strict requirements, ensuring that all loads are covered efficiently.
• Problem-Solving: Act as a point of contact for carriers and internal teams to resolve any issues that occur during transit, such as delays, route changes, or damages.
• Communication: Maintain regular communication with the customer sales team, providing them with tracking updates and keeping them informed about the status of their customers shipments.
• Documentation: Ensure accurate documentation of all communications and transactions related to load coverage and shipment management.

Working conditions:

• Working schedule: Mon - Fri 8am - 5 pm EST/ 14:00–23:00 Serbian time
  
• Competitive Salary in USD
• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team
• Remote eligibility

Requirements:

• Excellent Communication Skills: Ability to effectively communicate with carriers, internal teams, and customers over the phone and via email.
• Upper-intermediate + English Level.
• Proven experience in logistics coordination or a similar role.
• Strong understanding of transportation regulations and logistics procedures
• Excellent organizational and time management skills.
• Proficient in Microsoft Office and logistics software.
• Exceptional communication and interpersonal abilities.
• Ability to multitask and prioritize tasks effectively.
• Problem-solving skills and attention to detail.

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.