Community Manager

10 Jun 2024

Ukraine

Community

About Bitmedia Labs

Bitmedia Labs - an international product IT company, has been in the industry since 2014, effectively functioning on a worldwide scale with a crew of 100+ ambitious and highly skilled professionals, creating successful projects in domains such as online advertising systems for the crypto space, blockchain games and NFT products.

Main responsibilities:

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  Drive strategic planning and structure for the Discord community;

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  Oversee the setup of Discord channels, and manage a team of community moderators;

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  Engage and collaborate with the community, managing community events such as competitions and AMAs;

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  Monitor community engagement, collecting feedback and suggesting areas of improvement;

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  Build, grow, and scale Community Content Creators Programs (YouTube content creators, Community Artists, etc);

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  Participate in building and improving onboarding programs for new members through various channels, including Discord.

Requirements:

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  1+ year experience successfully building and maintaining gaming communities on Discord;

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  Strong English, written and verbal communication;

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  Strong understanding of Discord features and moderation tools;

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  Excellent communication and interpersonal skills, with the ability to engage with community members effectively and diplomatically.

Will be a plus:

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  Experience managing ambassador programs is a huge plus!

Hiring process:

Intro call with a Recruiter - Test - Interview with the Hiring team - Offer.

We offer:

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  Flexible work environment - you can work remotely anywhere or at our comfortable Hub in Kyiv;

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  The 8-hour working day with a flexible schedule;

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  Competitive salary based on your experience;

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  Regular performance review and annual salary review;

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  Paid sick leaves, vacation and holidays;

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  Professional development tools (reimbursement of educational courses or workshops, conferences around the world);

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  English classes;

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  Ambitious team with transparent communication and friendly atmosphere, no micromanagement;

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  Apple equipment;

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  Memorable gifts for holidays.