Business Analyst Lead

About the product

The Skyvia team is looking for a Business Analyst Lead** to strengthen the consulting domain. Skyvia is a universal no-coding cloud platform for data integration, backup, management, and connectivity. Skyvia supports 160+ connectors, including major cloud apps (CRMs, Marketing tools, Support systems, Management platforms, etc.), databases, and data warehouses.

Requirements

• Manage a team of analysts (set tasks, monitor implementation)
• Create, describe, and implement business processes
• Track the teams performance
• Collect customer challenges and find solutions related to Skyvia product features
• Provide clients with advice on the technical aspects of Skyvia products during the onboarding process
• Develop and implement strategies to improve interactions with clients
• Ensure the high quality of provided PoC and demos
• Facilitate an optimal PoC preparation process that includes the participation of a technical team
• Build and scale the customer onboarding process: drive its formalization, determine the KPIs, implement the ideas
• Establish a process of finding new product use cases
• Streamline competitor research and market analysis
• Create auxiliary materials: presentations, demos, technical documents, user guides, solution sets
• Collect and provide customer feedback to the product team regularly

Responsibilities

• 3+ years of experience as a Data Engineer or Business Analyst
• English: Upper-Intermediate or higher
• Experience in team management, coaching, and team development strategies (e.g., drafting PDP)
• Expert management of overall performance indicators
• Experience in creating, describing, and implementing business processes
• In-depth knowledge of task managers (Redmine, Jira, etc.)
• Familiarity with knowledge bases (Wiki, Confluence, etc.)
• Expertise in conducting user interviews and collecting user requirements
• Active listening and feedback provision skills
• Advanced presenting skillset
• Expert knowledge of SQL
• Deep understanding and hands-on experience in ETL/ELT processes
• Practical knowledge of various databases, data warehouses, and cloud platforms
• Basic understanding and experience with BI tools (Looker Studio, Power BI, etc.)
• Experience in using REST API
• Stress resistance, flexibility, and good communication skills

Nice to have

• Previous experience as a Data analyst or Solution Engineer
• Bachelors degree in computer science, business management, mathematics, or finance

Working conditions

• No overtime required
• Flexible working hours
• 19 working days of vacation
• 15 working days of sick leave
• Medical insurance coverage
• In-house English courses
• Opportunities for professional and personal development (50% tuition fee coverage)
• Various activities: corporate parties, team-building events

• Please note that some of the benefits and provisions mentioned may be subject to temporary limitations or adjustments due to exceptional circumstances, such as martial law.

Your qualifications, experience, and commitment to what you do will be paid accordingly.

Arrange yourself a flexible schedule with no overtime to improve your work-life balance.

What is more, once you pass the 2-year mark at Devart, this number will be increased to 21.

5 of them do not require any medical confirmation and can be taken at any moment.

Receive a special Elite medical insurance package that covers 200,000 UAH per year.

We provide you with all the hardware and software you might need for productive work.