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Technical Customer Support for Shoparize

Blackbird Lab | Київ | UA

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Blackbird Lab with the position of Technical Customer Support for Shoparize - Blackbird Lab which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Technical Customer Support for Shoparize - Blackbird Lab below matches your qualifications. Good Luck: D

Shoparize is a dynamic and rapidly growing Adtech e-commerce platform, built for merchants to generate incremental revenue with performance marketing and AI…...

Shoparize is a dynamic and rapidly growing Adtech e-commerce platform, built for merchants to generate incremental revenue with performance marketing and AI tooling to improve their shopping campaigns. Furthermore, Shoparize is revolutionizing the way people shop online. Our platform aggregates product listings from various retailers, providing users with a seamless and comprehensive shopping experience.

We are looking for a Technical Customer Support agent to provide best-in-class assistance to our customers.

Stack of the project

Hub Spot, Gmail, (Google Merchant Center, Google Ads will be a plus)

Responsibilities

  • Onboarding of new customers
  • Troubleshoot and resolve issues faced by our customers
  • Communicate via emails or chat with potential and current customers
  • Look for potential process improvements and gaps
  • Collaborate with other teams when necessary and coordinate efforts to resolve issues

Requirements

  • 1+ years of Technical Customer Support experience
  • E-commerce / Google Ads experience is a big plus
  • Upper-Intermediate English-speaking level
  • Experience working in remote teams
  • Logical and analytical mindset

Interview process


  • HR interview (30 min)
  • Intro call with a client (15-30 min)
  • Interview with a Customer Support lead (~60 min)
  • Interview with a Managing Director (30 min)

Benefits

  • Competitive salary commensurate with experience (holiday allowance included)
  • 25 days of vacation per year
  • Professional development opportunities and tuition reimbursement
  • Dynamic and collaborative work environment with opportunities for growth and advancement

Information :

  • Company : Blackbird Lab
  • Position : Technical Customer Support for Shoparize
  • Location : Київ
  • Country : UA

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Technical Customer Support for Shoparize job info - Blackbird Lab Київ above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Technical Customer Support for Shoparize job info - Blackbird Lab Київ in 05-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 05-06-2024

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